Privacy Policy

KINKLE CO | PRIVACY POLICY

Effective Date: October 10, 2026

At Kinkle Co, your privacy matters to us. We are committed to protecting your personal information and being transparent about how information is collected, used, shared, and maintained when you visit our website or purchase our hair care products.

This Privacy Policy explains our data practices and your available privacy choices.

 

1. INFORMATION WE COLLECT

When you visit our website, create an account, subscribe to communications, or make a purchase, we may collect the following information:

Personal Information

• Full name

• Email address

• Phone number

• Billing address

• Shipping address

• Order history

• Customer service communications

Payment Information

Payments are processed through authorized third-party payment providers.

We may receive transaction confirmations, payment status, and limited payment details necessary for order administration. We do not intentionally store complete payment card numbers on our own systems.

Automatically Collected Information

Depending on the technologies enabled on our website, we may collect:

• IP address

• Browser and device information

• Website usage and navigation activity

• Cookie identifiers

• Referral sources

• Shopping cart activity

 

2. HOW WE USE YOUR INFORMATION

We use personal information for legitimate business purposes, including:

• Processing and fulfilling orders

• Providing order confirmations and shipping updates

• Responding to customer service inquiries

• Processing eligible returns and refunds

• Maintaining customer accounts

• Improving our products and website

• Detecting and preventing fraudulent transactions

• Sending promotional communications where permitted

• Meeting legal, tax, and regulatory obligations

 

3. EMAIL & SMS MARKETING

Customers may have the option to subscribe to Kinkle Co marketing communications, including product launches, restocks, promotions, hair care education, and exclusive offers.

Marketing emails will include an unsubscribe option.

If we offer promotional text messaging, we will obtain consent where required and provide applicable opt-out instructions.

Consent to receive promotional text messages is not required to make a purchase.

We will not treat acceptance of our general Terms and Conditions as consent to receive marketing text messages.

 

4. COOKIES & TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to support essential website functionality, shopping carts, analytics, and advertising.

Depending on the services enabled, these technologies may help us understand website performance, remember preferences, and measure marketing campaigns.

Visitors may manage certain cookie preferences through available website controls or browser settings.

Where required by law, we will obtain consent before activating nonessential tracking technologies.

 

5. HOW WE SHARE INFORMATION

We do not sell customer email lists or personal information to unrelated third parties for their independent marketing purposes.

We may share information with service providers that assist with business operations, including:

• Wix and website hosting providers

• Payment processors

• Shipping and fulfillment partners

• Customer service providers

• Email and SMS marketing platforms

• Analytics and advertising technology providers

• Fraud prevention services

We may also disclose information when legally required or reasonably necessary to protect customers, our business, or others.

Some advertising and analytics disclosures may qualify as a sale, sharing, or targeted advertising under certain privacy laws, even when no money is exchanged for the information. Where applicable, we will provide legally required notices and opt-out choices.

 

6. DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

Our website and payment service providers may use encryption, access controls, and other security technologies.

However, no method of internet transmission or electronic storage can be guaranteed completely secure.

 

7. DATA RETENTION

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including processing purchases, maintaining business records, resolving disputes, and complying with legal obligations.

Retention periods may vary depending on the type of information and applicable requirements.

 

8. YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have rights to:

• Request access to certain personal information

• Request correction of inaccurate information

• Request deletion of eligible personal information

• Opt out of certain marketing communications

• Opt out of qualifying targeted advertising or data sharing

• Withdraw consent where processing relies on consent

Certain information may need to be retained for legitimate legal, accounting, fraud prevention, or transactional purposes.

To submit a privacy request, contact info@kinkleco.com with the subject line "Privacy Request."

We may need to verify your identity before completing certain requests.

We will not unlawfully discriminate against customers for exercising applicable privacy rights.

 

9. CHILDREN'S PRIVACY

Our website is intended for a general audience and is not directed toward children under 13.

We do not knowingly collect personal information directly from children under 13 without legally required parental consent.

If you believe a child has provided personal information improperly, please contact us so we can investigate and take appropriate action.

 

10. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, social media platforms, or external services.

Kinkle Co is not responsible for the privacy practices of websites that we do not operate.

We encourage customers to review the privacy policies of third-party services before providing personal information.

 

11. INTERNATIONAL VISITORS

If you access our website from outside the United States, your information may be processed or stored in the United States or other locations where our service providers operate.

Where applicable, international data transfers will be handled according to relevant legal requirements.

 

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our business practices, technologies, or legal requirements.

The updated version will be published on our website with a revised effective date.

Where required by law, we will provide additional notice or obtain consent for material changes.

 

13. CONTACT US

For questions, concerns, or requests related to privacy, please contact:

Kinkle Co

Email: info@kinkleco.com

Subject Line: Privacy Request

We appreciate your trust in Kinkle Co and are committed to handling customer information responsibly.